Reservation
Please contact us at the following address for reservations:
VIET NAM HITTOUR TRAVEL & COMMUNICATION JOINT STOCK COMPANY
391 Lac Long Quan Street, Cau Giay District, Hanoi City, Vietnam
Tel: (84 4) 759.1266
Fax: (84 4) 759 1265
Email: info@hittourvietnam.com ; service@hittourvietnam.com
www.hittourvietnam.com
Comfirmation
Upon receipt of your request, Hittourvietnam.com’s team will check and inform you about availability. Your booking is considered confirmed when we receive your acknowledgement.
- Please read carefully the terms and conditions regulated by VIET NAM HITTOUR TRAVEL AND COMMUNICATIONS JOINT STOCK COMPANY before registering the tour programs. Sincerely thanks!
Deposit & Full Payment
- Please deposit 30% of the total money of tour price plus 3% fee of the bank confirmation service for your account. The deposit will be practiced right after we make an agreement of your booking services to guarantee your tour program with www.hittourvietnam.com
- We will confirm your receipt of your deposit via email. The balance will be made at our office when you arrive Viet Nam by credit card or cash.
Payment
- Visa Card : Please click here for further information.
- Transfer to the bank:
Company’s Name : VIET NAM HITTOUR TRAVEL & COMMUNICATIONS JOINT STOCK COMPANY
Account's No : 10026932
Trading Bank : GP BANK
Bank’s address: 391 Lac Long Quan Street, Hanoi City, Viet Nam
(For the direct transfer to Hittourvietnam’s bank account, you must also pay the surcharge by your own at your bank)
Program cancellation:
- Please supply us your phone or fax when you have cancellation of your tour or services. We will accept your cancellation on the date we receive your notification. Due to your hotel, air tickets and other services’ charges:
- You will have to pay 15% on the total price of the tour together with the bank fees result from this cancellation when you make your cancel of the tour booking before 25 days since the starting day of the land tour.
- You will have to pay 25% on the total price of the tour plus bank fees if you cancel your booking with us before 21 days since the starting day of the land tour.
- You will loose all your deposit with us if you cancel later 21 days since the starting day of the land tour.
- In case there are several weather conditions we will discuss and offer you to have an alternative program with equivalent services’ quality of old program. Otherwise we will refund you a part of the cost. We will not accept to have to pay any compensation for over fees on the total cost we received from you.
Refund:
Normally depending on the time of tour cancellation which we mentioned above, we will refund you the rest cost of your deposit with us.
For refunding we will transfer back to your bank’s account and you must pay the bank fees which we return to you.
Group Discounts:
15 – 19 pax : 5% discounts
20 – 29 pax : 7% discounts
30 pax up : 10% discounts
Children discounts:
FREE CHARGE for under 2 years old.
From 2 – 9 years old, 30% discounts .
From 10 up, full charge will be applied.